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Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at 951-279-7387 or email us at firstname.lastname@example.org
1. What are the Hospital hours?
We are open 6 days a week. Dr. Ivan's hours are Monday through Saturday from 8:00am to 8:00pm for all of your pet's needs. We have a walk-in vaccination clinic Monday through Saturday from 10:00am to 2:00pm.
2. Do I need to have an appointment?
Dr. Ivan is available by appointment. Walk-ins are seen as soon as possible and are not guaranteed a wait time.
3. What forms of payment do you accept?
Cash, Debit, Visa, Mastercard, Discover, American Express and CareCredit - apply at: www.carecredit.com
4. Can I make payments?
Payment is required at the time of service.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 5-6 months of age. Your pet is given a wellness exam to help determine whether they are healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended (but not required) prior to undergoing anesthesia and surgery. Call (951)279-7387 or click Schedule an Appointment to set up a blood draw appointment.
6. What is the pre-anesthetic blood screening?
This is a blood test that is performed at least 1 day prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery. A routine pre-anesthetic blood test costs approximately $130.00
7. How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 14 days following the surgery.
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
9. Do you board pets?
Yes, we do boarding for our clients. We have boarding space for both dogs and cats.
10. What are your kennels like?
Our dog kennels are all indoor. The dogs are individually walked on an 18 foot lead at least 2 times a day while they are boarding. We have our own private yard with trees and shrubs for dogs to enjoy on their walks. Our yard is very large, and double-gated for safety. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders, but you are always welcome to bring your own.